Patient Search Topics

To use override security

When accessing patient records, you may find that certain encounters are flagged to indicate they have limited access. This is indicated by a 'safe' icon on the Search Results grid. Depending on your security permissions, you may still be able to view this information.

To view the information:

1. Select a patient.
2. Do one of the following:
• Select one or more of the encounters, including those with access limitations, by selecting the check box next to the Encounter number. Click the View button.
• To view one encounter, click the Encounter link.
3. Do one of the following:
• When prompted, select a reason for the override from the Standard Reasons list box.
• Enter free-form text for the override reason in the Other Reason entry box. You can enter a maximum of 225 characters.
4. Do one of the following:
• To override security, click OK.

  If immediate overrides are allowed, the system displays chart information and audits the event, including your name and the reason you gave.

  If only override requests are allowed, the system creates an assignment in the work queue designated as the Override Work Queue for the enterprise. An analyst must review the request. After review, for an approval, the analyst reviewing the request creates an assignment (or reassignment) in your personal queue allowing you to access the patient record. For a denial, no further action or notification takes place.

• If you decide not to override security, click Cancel. The system allows you to continue to access encounters (and their associated documents) that are not set as limited access.

Related topics

About secured records