Deficiency Worklist Topics Viewer Topics

To Complete a Signature Deficiency with Visual Cues

Visual cues indicate where additional text may be required when you are completing a signature deficiency for HL7 and COLD text-based documents. To have visual cues, the document type must be enabled for text editing. You can complete the signature deficiency without adding text, provided you review the page with the visual cue. You can delete the visual cue manually, or, when the signature deficiency is completed, visual cues are deleted automatically by the system.

Visual cues are not visible to the general user viewing the chart. They are only visible in the Deficiency Viewer to the physician or physician group member. Also, as with text editing, you must exit the Auto Sign function to complete visual cues.

To complete visual cues on a document with one or more signature deficiencies, do the following:

1. From the deficiency worklist, Signatures option, access an HL7 or COLD document with a signature deficiency. Note the area of the image with the visual cue (T).
2. Optionally, do one of the following:
• Hover over the icon to see the associated note as a tooltip.
• Single-click on the icon to display the note until you close it using the x button.
3. Click to the right or the left of the icon to start typing the missing text. (This may distort the document format, but will not affect processing.)
4. When you finish editing, click the Sign button to sign the deficiency. Your edits will be saved on the document and the “Authenticated and edited by...” stamp is placed in the appropriate location on the document (either on the last page or on the page containing the deficiency). Edits are not saved if you skip, decline, or exit the deficiency.

If there are other signature deficiencies for the document, any visual cues associated with those deficiencies can/should be completed by the respective physicians.

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About Signature Deficiencies